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    CHIEF LISTENING OFFICER

    At IVF Athens Center we feel and understand how critical is for each patient to have a stress-free, smooth experience throughout the entire process. Our aim is to support you in any way possible, by taking care of all details and saving you time and energy so that you have nothing to focus on but your treatment.

     

    In order to ensure this we are the first and only IVF clinic in Greece to introduce a Chief Listening Officer (CLO). CLO is your dedicated aide who will be at your side from the very first day to make your journey to parenthood as relaxing and as easy as possible.

     

    Our English, French and Italian speaking professional is an excellent listener who understands the needs of any patient and couple.
    Among others she is tasked with:

    • Arranging medical history records and communicating required pre-arrival diagnostic testing with the patient’s local physician
    • Scheduling new appointments for patients whose residence is outside Athens
    • Providing assistance with clinic requirements, forms and documentation
    • Scheduling phone consultations at patient’s convenience
    • Informing patients constantly on process and treatment schedule
    • Suggesting and if wanted organizing transfers to our facility and books accommodation at hotels/guest houses
    Contact me via phone
    +30 6983073982

    Our Chief Listening Officer is available to listen to your concerns, questions and comments. You may contact her directly at +30 6983073982 (whats app and viber) or by e-mail at clo@ivfathenscenter.gr.
    She may also contact you by phone, free of charge and with no further engagements or obligations, by filling in your phone number here.

    Contact me via email
    clo@ivfathenscenter.gr

    Steps to Success

    BY YOUR SIDE ALL THE WAY

    In this sensitive, personal journey we align medical, financial and itinerary success.

    In every step to get a baby through IVF Athens Center dedicated people accompany you: starting from our Chief Listening Officer, your personal midwife, your dedicated embryologists, psychologist and dietician and of course Dr. Athanassiou, the Scientific Director of the Unit. They will always be by your side.

    In all steps we comply to:

    Management System ELOT EN 15224: 2017  (ISO Certificate, by TUV Austria Hellas), and The General Data Protection Regulation (GDPR), Regulation (EU) 2016/679) directly

    Here are the recommended steps in order to understand and trust our approach until a personalized plan:

    Step 1/8:

    INITIAL CONSULTATION (HOMe)

    We offer free-of-charge video and telephone consultations (you may book one here ) to help our international patients understand their individual treatment options and take the right decision. Medical aspects will be discussed with a gynecologist from our team (view the team here ) and various non-medical aspects such as logistics and time commitments will be discussed with our Chief Listening Officer (CLO, view her here ).

     

    In this step you will learn about the blood tests required and the medication needed. Please allow approximately 60 min for a detailed consultation (for the couple if this is the case) and be ready that your medical history will be recorded and more tests may be requested.

    Thankful Parents

    A.P.

    We have been trying to conceive for 5 years and by chance we ended up finding this clinic. After we got some more details we realised is one of the best IVF clinics in Europe. We have met the team last year and now we’re happily parents! Everybody at the clinic is great, professional, understanding, warm and I have nothing but respect and good words for them! Trust the process, the team (Konstantina, the doctors, the embryologist, the nurses) and surely all is going to be well – cannot thank you all enough! ❤️

    A.G.

    Dr. Athanasiou was a fantastic doctor who guided my wife and I throughout the process. He showed compassion and made everything smooth. The medical team was excellent, supportive, dedicated and provided exceptional service. The personalized care with top-notch facilities made all the difference. We wholeheartedly recommend IVF Athens Center!

    A.V.

    An all-round fantastic clinic. I was impressed by their client service, Konstantina, the Chief Listening Officer is nothing short of amazing. She’s there with you throughout your journey and does not just provide all the information you need but she’s equally sensitive to your situation. I would like to thank Dr Athanassiou and all of his team – they made a dream come true. I now have a 2-month old daughter and I couldn’t be happier.

    M. R. from Italy

    We come from Italy after ten years of a difficult and painful journey without great expectations. We immediately found a familiar environment and above all we found in Costantina a real, kind and helpful person who followed us throughout the journey, explaining clearly all the path to follow. Doctor Athanassious and professional and reassuring has always been clear and kind. Now that I am writing thanks to all the staff of the IVF Center, we have been expecting for about two months and we are looked after as if we were there in the clinic, we are happy and look forward to the day of birth with great happiness. Thanks to all of you at the IVF Center for helping us achieve an unexpected and so important result. Thank you!! – M. R. from Italy